Management Analyst 1/2

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Management Analyst 1/2

Salary

$2,784.00 - $5,460.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

COL-51724-DRW

Department

Revenue-Office of Revenue

Division

Collections

Opening Date

05/17/2024

Closing Date

5/31/2024 11:59 PM Central

• Description

• Benefits

• Questions

Supplemental Information

The Louisiana Department of Revenue (LDR) is responsible for fairly and efficiently collecting state tax revenues to fund public services, to regulate charitable gaming and the sale of alcoholic beverage and tobacco, and to support state agencies in the collection of overdue debts. Collectively, each program, unit, division and group work together to provide the core services to taxpayers of the State of Louisiana and stakeholders of the agency. LDR is comprised of the following groups: Tax Collection, Charitable Gaming, Alcohol and Tobacco Control (ATC), Debt Recovery, and Louisiana Tax Free Shopping Commission.

The Collection Division is responsible for maximizing taxpayer compliance by defining and implementing procedures for the collection of income taxes owed to the State of Louisiana. This includes examination of delinquent accounts and supporting documentation to verify failed compliance with tax laws resulting in the issuance of bills and the implementation of other collection processes.

ABOUT THIS POSITION

The incumbent of this position is responsible for performing multiple testing studies, tasks and assignments, aid in the development of the data processing requirements for the Collection Division and to ensure the requirements of the division and the Department of Revenue (LDR) are met. The incumbent is also responsible for handling written inquiries received by the Department in response to billing notices for individual and business taxes administered by the Department. The incumbent must be able to both correspond and verbally communicate with the taxpayers or their representatives. The job requires knowledge and ability to act independently, make decisions and to communicate effectively with the public and all levels of management and employees in the Department. A thorough knowledge of the individual income tax laws, departmental policies and procedures and the Department's Information Computer System (DELTA) is required. The incumbent must possess excellent written and verbal communication skills, analytical skills, attention to details and interpersonal relationships skill.

The specific duties are as follows:

• Administer the Louisiana Tax Offset Garnishment Agreement (LaTOGA/Tax Offset Program). Prepare state government reports, process payments and document and record the information.

• Perform multiple testing studies, tasks and assignments to ensure projects and tasks are completed by or prior to deadlines.

• Assist in organizing and coordinating work activities for testing and system-change validation to minimize rework and take advantage of cross-functional and related processes.

• Assist Revenue Management Consultant and staff in more complex testing assignments, supplying training when needed on new procedures.

• Utilize knowledge of the business processes and ensure issues discovered in testing are escalated appropriately and re-test activities are performed to confirm corrections.

• Research delinquent tax accounts through computer and financial records and respond to incoming correspondence and taxpayers regarding individual income tax accounts.

AN IDEAL CANDIDATE SHOULD POSESS THE FOLLOWING COMPETENCIES:

• Championing Continuous Improvement: The ability to systematically drive or promote continuous improvement.

• Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.

• Using Data: The ability to use relevant and valid data to inform a recommendation for action.

  How to Apply :

  This position is in a Career Progression Group (CPG) and may be filled as a Management Analyst 1 or 2 depending upon the qualifications of the candidate selected.

  Please click on the below links to learn more about this position:

  Management Analyst 1 (https://apps01.civilservice.louisiana.gov/asp/onestopjobinfo/DisplayJobSpec.aspx?JobCode=125850)

Management Analyst 2

Note regarding the advertised pay range: The maximum amount listed is the maximum salary a person can make over their career NOTthe maximum amount we are allowed to pay a new hire.

To view other vacancies at the Louisiana Department of Revenue, please click here (https://www.governmentjobs.com/careers/louisiana/ldr) .

Applications will be rejected if the applicant fails to meet the minimum qualifications, submits an incomplete application or fails to apply by the closing date of the announcement.

If you are applying for a position which requires a baccalaureate and/or master's degree you may apply 90 days prior to receipt of your degree however the effective date of the appointment cannot be prior to your graduation date. Please contact the HR representative listed below to ensure that your application is accepted as eligible.

No Civil Service testscore is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Resumes WILL NOTbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

For further information about this vacancy contact:

Donovan Williams

LA Department of Revenue

Human Resources Division

PO Box 66378

Baton Rouge, LA 70896

Donovan.Williams3@la.gov

The Louisiana Department of Revenue is an Equal Opportunity Employer.

Louisiana is a State as A Model Employer for People with Disabilities.

VACANCY INFORMATION:

This posting may be used to fill vacancies in other divisions available within the Louisiana Department of Revenue within 90 days of the closing date.

This position may be filled as a:

· Probational Appointment

· Job Appointment

· Promotion (open to all statewide classified and agency wide permanent status employees)

· Detail to Special Duty

Current permanent status classified state employees may be required to accept a Probational appointment if selected. If filled as a Job Appointment, there is a possibility that this position may be converted to a Probational Appointment should funding become available.

This position will be domiciled in East Baton Rouge Parish. Applicants must select this parish on their application to indicate that they are available to work in the parish of this vacancy.

A Tax and Natural Disaster Clearance will be conducted on all selected applicants to validate the timely submission of tax returns and payments. It is a requirement that all Revenue employees must adhere to all tax laws of the State of Louisiana.

LA R.S.15:587.5, 587.6 and the IRS require the Louisiana Department of Revenue to conduct a criminal history records check of a prospective employee who will access federal tax information to perform job duties. Any applicant who receives and accepts a conditional offer of employment will require a completed criminal history records check prior to his or her first day of work.

Minimum Qualifications

MINIMUM QUALIFICATIONS:

A baccalaureate degree plus one year of professional level experience in accounting; budgeting; administrative services; economics; engineering; finance; health services or social service fields; human resources; policy planning; procurement; statistical analysis; tax enforcement; management analysis; or as a licensed attorney.

SUBSTITUTIONS:

Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.

Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:

A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.

30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.

60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.

90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.

120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.

College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience tosubstitute for the baccalaureate degree.

A master's degree in accounting, business administration, business management, economics, finance, health administration, industrial/organizational psychology, political science, public administration, or public health will substitute for the one year of required experience.

A Juris Doctorate will substitute for the one year of required experience.

NOTE:

Any college hours or degree must be from an accredited college or university.

NOTE:

Incumbents of these positions will specialize in specific fields when filling the various positions. Only applicants who have had education or experience which is considered necessary for the position will be considered.

Job Concepts

Function of Work:

To analyze agency management policies, procedures, practices, methods, and systems to provide administrative officials with information and recommendations for the most efficient utilization of resources.

Level of Work:

Experienced.

Supervision Received:

General from a Management Analyst 2, or agency administrator or official.

Supervision Exercised:

None.

Location of Work:

May be used by all state agencies.

Job Distinctions:

Differs from Management Analyst 2 by lack of accountability for recommendations made to management.

Examples of Work

Performs analytical work in the evaluation of management operations in a state department.

Obtains and analyzes data concerning programs or operation, scope and goals, and the policies, practices, methods and procedures used to implement and maintain programs.

Conducts management studies of organizations, duty assignments of employees, administrative control systems and impact of programs.

Obtains and evaluates data on personnel, equipment, material and space utilization.

Makes work simplification, measurement and related studies to enhance the effectiveness and efficiency of the agency or program assigned.

Assists in the implementation of new management procedures or program improvements.

Participates in training or retraining as necessary.

Prepares reports on studies and makes recommendations for changes.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day

• Martin Luther King, Jr. Day,

• Mardi Gras,

• Good Friday,

• Memorial Day,

• Independence Day,

• Labor Day,

• Veteran's Day,

• Thanksgiving Day and Christmas Day.

* Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system

• Teacher's Retirement System of Louisiana (www.trsl.org),

• Louisiana School Employees Retirement System (www.lsers.net), among others

  01

  LDR-Do you have any friends or family members who currently work for LA Department of Revenue? If so, please list their name(s) and relation to you. If not, please enter "N/A".

  02

  LDR- LA. R.S.15:587.5, 587.6 and the IRS require the Louisiana Department of Revenue ("LDR") to conduct a criminal history records check of a prospective employee who will access federal tax information to perform his job duties. If you are given a conditional offer of employment, a criminal history records check will occur before your first day of work. The check requires submission of your fingerprints that will be run through national and state databases to determine if any criminal offenses are connected to your name. Your name will also be run through local databases to check the same. After that, you will be subject to these checks, at minimum, every 5 years during your employment at LDR. Check the "Yes" box below to show your understanding of this information.

• Yes

• No

  03

  CCI: Rate your ability to champion continuous improvement based on our definition: The ability to systematically drive or promote continuous improvement.

• 1= I have no experience and/or am uncomfortable championing continuous improvement

• 2= I have limited experience or require assistance to champion continuous improvement

• 3= I can champion continuous improvement

• 4= I can champion continuous improvement and help others improve their ability to champion continuous improvement

  04

  CCI: Explain your rating by providing specific and relevant examples in the box below.

  05

  TCr: Rate your ability to think critically based on our definition: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.

• 1= I have no experience and/or am uncomfortable thinking critically

• 2= I have limited experience or require assistance to think critically

• 3= I can think critically

• 4= I can think critically and help others improve their ability to think critically

  06

  TCr: Explain your rating by providing specific and relevant examples in the box below.

  07

  UD: Rate your ability to use data based on our definition: The ability to use relevant and valid data to inform a recommendation for action.

• 1= I have no experience and/or am uncomfortable using data

• 2= I have limited experience or require assistance to use data

• 3= I can use data

• 4= I can use data and help others improve their ability to use data

  08

  UD: Explain your rating by providing specific and relevant examples in the box below.

  Required Question

Agency

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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