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HP Inc. Toner Supplies & Solutions Program Manager in Boise, Idaho

Job Summary

The Toner Supplies & Solutions (TSS) team is a global, high-impact group, responsible for driving significant profitability for HP and committed to helping each other grow, take on challenges, and have fun. We're a creative, innovative bunch and we work hard to make a difference every day for our customers through new products, new solutions, and current product engineering support. In TSS Engineering, we design and develop legendary HP quality LaserJet cartridges and associated software solutions that delight our customers.

We are looking for the right person to lead and coordinate program teams of internal and external development partners and oversee development activities for new solutions and applicable prototypes. The role applies subject matter knowledge to solve complex business issues, and leverages it to drive innovation and technology integration. The role manages project activities, develops schedules, budgets and resource plans, tracks progress against established plans and drives best practices, while leading less-experienced staff members. This role will report to the Director of Engineering. Someone who has a "can do" attitude, thrives in collaborative environments, enjoys a challenge, cares for and respects the people around them will do well in this position.

Responsibilities

  • Manages and leads a program involving multiple functions and project teams to drive the engineering development and implementation process for a product or service offering.

  • Oversees logistics of solution development and works on multiple projects, simultaneously.

  • Develops and directs development of schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program.

  • Manages activities of supporting project teams and internal development partners; ensures progress against established plan and makes determinations based on analysis of business information to alter or update schedule and resource allocation to meet product requirements and development schedule.

  • Manages program to ensure procedural compliance, maintenance, and safety practices are followed for new and existing equipment.

  • Communicates program progress, escalations, and issue analysis to product stakeholders; collaborates with management and internal manufacturing and development partners to recommend and implement changes to product, processes, or business practices to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules.

  • Follows up on open points/actions that were observed during trials; ensures conveyed as actionable items.

  • Drives innovation and integration of new technologies and quality initiatives into projects and activities in the manufacturing and/or engineering organization.

  • Drives best practices through documentation control policies and procedures.

  • Leads and provides guidance and mentoring to less-experienced staff members.

Education & Experience Recommended

  • Four-year or Graduate Degree in Computer Science, Engineering, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

  • Typically has 7-10 years of work experience, preferably in engineering development and implementation, project planning tools and software packages, people management, or a related field.

Knowledge & Skills

  • Agile Methodology

  • Automation

  • Change Management

  • Computer Science

  • Continuous Improvement Process

  • JIRA

  • Lean Manufacturing

  • Milestones (Project Management)

  • New Product Development

  • Process Improvement

  • Product Management

  • Project Engineering

  • Project Management

  • Project Planning

  • Project Schedules

  • Risk Management

  • Scrum (Software Development)

  • Software Development

  • Sprint Planning

Cross-Org Skills

  • Effective Communication

  • Results Orientation

  • Learning Agility

  • Digital Fluency

  • Customer Centricity

Impact & Scope

  • Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

  • Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer

  • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Equal Opportunity Employer (EEO):

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

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