Job Information
Choctaw Nation of Oklahoma Operations Trainer in Durant, Oklahoma
Job Purpose: The Operational Trainer Support staff facilitates for all Gaming personnel to ensure that every team member has the skills to excel in their jobs and deliver exceptional guest experiences. You will report to the Senior Training Manager.
Schedule: Monday-Friday, 8:00 AM to 4:30 PM | Starting Salary: $56,500
Primary Tasks:
You will establish and administer training programs for managers and associates in Gaming Departments to ensure required level of competence for all operating procedures.
Teach all necessary precautions and, department specific applications, company standards, and those of regulatory agencies.
You will enforce compliance to departmental standards and specifications and ensure all company regulations are being observed.
Maintain databases, providing statistical reports on the effectiveness of training for associates during the orientation period and for career development.
You will determine needs, prepare course materials, and facilitate presentation of materials.
Deliver, projects, and train trainees through training methodologies both in group and individual settings.
You will monitor MICS, TICS and SOPS; Conduct various trainings.
Coordinate with venue management team to resolve issues, while reporting concerns and achievements to the Operational Training Team in a reasonable amount of time.
Perform other duties as may be assigned.
Requirements:
Bachelor’s Degree in business, hospitality, or related field or 4 years directly related experience
Able to maintain a CNGC License
Demonstrated experience creating training plans
Experience providing training programs to groups of all sizes, including large groups
Two (2) years training experience
Hospitality and/or Gaming operational experience
About the Choctaw Nation
The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.
Benefits
Free gym membership
Free access to employee health clinic
Free lunch for casino & resort associates
Earned wages access once per week for hourly Associates
Pet insurance
Paid vacation / sick time
Medical / Dental / Vision
401(K) with company match
College tuition reimbursement
Short-term disability, long-term disability, and family leave
Employee assistance program
Employee prescription program
CNO Paid Life Insurance
Teladoc
On Site Dental Clinics (Jet Dental)
On Site Mammogram Services
Free diabetes and hypertension monitoring benefit (Livongo)
Accolade- Concierge Benefits Program
Wellness Program that equals savings on health insurance cost (Virgin Pulse)
Maternity Care Program
(Benefits provided by the Choctaw Nation are based on employment classification)
CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:
Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS
Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.
Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates.
Job Identification: 8777
Job Category: Food and Beverage
Posting Date: 05/01/2024, 9:30 PM
Job Schedule: Full time
Job Shift: Day Shift
On-Site/Remote: On-Site