JOB REQUIREMENTS: Position Description: As an Administrative Assistant Sr in the Division of Colorectal Surgery you will perform routine and advanced administrative duties requiring considerable skill and in-depth knowledge of organizational policies and procedures. We are looking for self-starter to proactively manage provider calendar(s) of events, appointments, meetings, and travel itineraries while maintaining the clinic schedule. Primary Functions Utilize Epic to prepare clinical, operative and conference related correspondence, reports, and other documents. Maintain HIPAA confidentiality of department and patient data. Assist with management of new patient and physician incoming phone lines. Exceptional customer service skills needed. Independently resolve routine and more complex inquiries. Collaboratively share group functions with other administrative assistant team members. Utilize Epic/Book it system to schedule/reschedule patient appointments, diagnostic tests, and coordinate surgical procedures efficiently; cancel clinics and designate alternate clinic dates as required. Manage new patient referral work queue by designating referrals in accordance with faculty preference guidelines. Use Epic and Book-It software to efficiently coordinate the scheduling of patient diagnostic tests and appointments. Obtain or update patient registration information and referrals as necessary. Prepare and update records for patient appointments. Collect tests, paperwork, and other items necessary to ensure patient appointments run smoothly. Utilize Epic and Care Everywhere to locate necessary documentation. Triage patient and provider phone calls. Answer and relay telephone calls, resolve routine inquiries and take appropriate messages. Use discretion in information provided. Manage patient care complaints. Obtain outside records and radiology films and distribute films as needed. Prepares materials for all meetings as assigned. Compose correspondence as needed, which may contain confidential information. Use complex functions of a variety of computer applications and software packages; prepare and compose correspondence, reports, memorandums, and other documents. Including Excel, PowerPoint, Outlook, and Word. Provide backup administrative coverage for administrative staff vacation and sick time. Coordinate schedules, meetings, appointments, and travel itineraries and related arrangements. Create provider clinic templates under direction of manager. Assist with physician curriculum vitae maintenance and updates within the Faculty Collaboration database. Submit and track payment requests, requisitions, and... For full info follow application link. EEO/AA Minorities/Females/Vets/Disability The Medical College of Wisconsin is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, veteran status, disability or sexual orientation. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/B11DBB9693F04B25 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.