All the benefits and perks you need for you and your family:

· Benefits from Day One

· Paid Time Off from Day One

· Career Development

· Whole Person Wellbeing Resources

· Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full time

Shift : Days

Location: 7550 N DALE MABRY HWY, Tampa, 33614

The role you’ll contribute:

The Medical Assistant II, under general supervision, provides appropriate care to patients and trains externs, new hires, & department coworkers to provide optimal patient care; acts as a role model by practicing excellent customer service skills, participating team member and patient safety and quality initiatives to promote a culture of safety. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team:

Quality/Infection Prevention Track

o If quality/infection prevention MA track is taken, must complete required amount of hand hygiene audits every year, and completed required education.

o Must maintain education requirements for position and demonstrate competency, as required.

Preceptor

o Serves as the trainer, effective mentor and educational resource to staff with emphasis on training externs’ students from partnership colleges, newly hired team members and coworkers within the department.

o Participates in educating staff and/or students in the practice on correct clinical skills techniques

o Must receive positive evaluations, complete required online education and in-person skills competencies, stay active on communication from education department manager, and attend quarterly education meetings.

o Accepts preceptor and new hire training assignments. Assignment declination may only be due to scheduled PDO.

Front Office Duties

o Reviews appointment bookings in advance and ensure patients receive appointment reminders.

o Verify and validate insurance prior to appointment date.

o Maintains timely flow of patients and keep patients up to date of any delays.

Clinical Duties

o Rooms patient and completes screenings, history taking, vital signs, medication reconciliation, and other relevant intake needs.

o Prepares the patient and room for physical assessment or procedure.

o Completes Point of Care Test and phlebotomy as ordered.

o Assists with procedures such as EKG, ear lavage, vaccines, injectables, wound care, vision, and hearing tests.

Leadership

o Participates in identifying needs in clinic workflows and assists as needed

o Assists with teaching new clinical staff during their onboarding period

Other

o Maintains medication safely by monitoring refrigerator and freezer temperatures.

o Navigate Quality Dashboards to identify performance opportunities

o Must be willing to float to other AdventHealth Medical practices, within reason, when patient load, vacation schedules etc. make it necessary.

The expertise and experiences you’ll need to succeed:

· Minimum qualifications :

o High school graduate or equivalent required.

o Graduate of a Medical Assistant program.

o Current, valid CPR certification (American Heart Association BLS).

o Completed required Medical Assistant I track - both Quality and Preceptor

o 1 year of practical medical assisting experience AND one of the medical assistant certifications listed below:

o Must be currently certified and maintain certification by one of the following:

o American Association of Medical Assistants (“AAMA”) for Certified Medical Assistants

o American Medical Certification Association (“AMCA”) for Clinical Medical Assistant Certification

o American Medical Technologists (“AMT”) for Registered Medical Assistant

o National Association for Health Professionals (“NAHP”) for Nationally Registered Certified Medical Assistant

o National Center for Competency Testing (“NCCT”) for National Certified Medical Assistant

o National Certification Medical Association (“NCMA”) for Registered Clinical Medical Assistant Specialist

o National Health Career Association (“NHA”) for Certified Clinical Medical Assistant (CCMA)

· Knowledge and Skills Required:

o Must be familiar with Quality metrics.

o Knowledge of health care field and medical terminology.

o Knowledge of chronic disease management.

o Knowledge of and ability to utilize internal and external resources.

o Expertise in patient advocacy and navigating complex systems.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Physician Services

Organization: AdventHealth Medical Group Primary Care

Schedule: Full-time

Shift: 1 - Day

Req ID: 24014323

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.